Last Updated: [DATE]

Creative Connect Club (“Creative Connect Club”, “CCC”, “we”, “us” or “our”) respects your privacy and is committed to protecting the personal information of parents, guardians, children and other visitors who use our website, membership services, online classes, Creative Studio, community features and related services (collectively, the “Services”).

This Privacy Policy explains what information we collect, why we collect it, how we use it, when we may share it, how we protect it, and the choices available to parents and guardians.

By using our website or Services, you acknowledge that you have read this Privacy Policy.

Where a child participates in CCC, the parent or legal guardian is responsible for reviewing this Privacy Policy and providing any required consent on the child’s behalf.

1. About Creative Connect Club

Creative Connect Club is an online creative education platform designed primarily for children aged 6–13 years.

Our Services may include:

• LIVE online creative classes
• Creative Studio access
• Guided creative projects
• Creative challenges
• Special workshops and experiences
• Online community participation
• Recordings of LIVE classes
• Membership and subscription services
• Customer support and communications

Our website and Services are intended to be accessed and used under the supervision and involvement of a parent or legal guardian.

2. Information We Collect

Depending on how you interact with CCC, we may collect the following categories of information.

A. Parent or Guardian Information

When a parent or guardian registers for CCC, purchases a membership, contacts us or requests information, we may collect:

• Name
• Email address
• Phone number
• Country and/or city
• Billing and transaction information
• Membership information
• Communication preferences
• Information provided when contacting customer support

B. Child Information

Where necessary to provide the Services, we may collect limited information about the participating child, such as:

• First name or preferred name
• Age or age group
• Information needed to place the child in an appropriate class
• Artwork or creative work submitted through CCC
• Information voluntarily provided by the parent about the child’s participation or learning experience

We seek to collect only information reasonably necessary to provide and administer the Services.

Parents and guardians should not provide unnecessary sensitive information about their children through the website, community, class chat or other CCC communication channels.

C. Payment Information

Payments may be processed through third-party payment providers.

CCC may receive transaction-related information such as payment status, transaction ID, subscription details and billing information.

We generally do not directly store complete credit-card or debit-card numbers when payment processing is handled by a third-party payment provider.

D. Technical Information

When you visit our website or use our Services, certain technical information may be automatically collected, such as:

• IP address
• Browser type
• Device information
• Operating system
• Website pages visited
• General usage information
• Date and time of access
• Cookies and similar technologies

The information collected depends on the technology and third-party services used by our website and membership platform.

3. Information Relating to Children

CCC is designed for children aged 6–13. We take children’s privacy particularly seriously.

A parent or legal guardian must register a child for CCC and provide any consent required by applicable law.

We do not ask children to independently provide unnecessary personal information.

Where applicable law requires verifiable parental consent before collecting, using or disclosing a child’s personal information, CCC will seek such consent before carrying out the relevant processing.

For example, India’s Digital Personal Data Protection Act requires verifiable parental consent before processing personal data of a child, subject to the Act and applicable rules/exemptions.

U.S. privacy law may also impose parental-consent requirements where COPPA applies to children under 13.

We will apply the requirements that are applicable to our Services and the relevant user.

4. How We Use Personal Information

We may use personal information to:

• Create and manage memberships
• Process payments
• Provide access to LIVE classes
• Provide access to the Creative Studio
• Provide class recordings
• Organise children into appropriate age groups
• Communicate with parents and guardians
• Send class reminders and important service communications
• Provide customer support
• Manage community participation
• Respond to enquiries
• Improve our Services
• Maintain website and platform security
• Prevent misuse, fraud or unauthorised access
• Meet legal and regulatory requirements

We may also use information to send marketing communications where permitted by law and where appropriate consent has been obtained.

You may unsubscribe from marketing communications at any time.

5. Children’s Artwork, Photos and Recordings

CCC may provide opportunities for children to share artwork within the CCC community or during LIVE classes.

A child’s artwork may be visible to other members where the relevant feature allows sharing.

We do not treat participation in CCC as permission to publicly publish a child’s photograph, video, name, voice or identifiable personal information.

If CCC wishes to use a child’s identifiable photograph, video, testimonial, artwork or other content for public marketing, advertising, social media, website, promotional or similar purposes, we will seek the appropriate parental/guardian permission where required.

Parents may contact us if they wish to withdraw permission for a previously authorised marketing use, subject to applicable law and reasonable operational limitations.

6. LIVE Classes and Recordings

CCC may record LIVE classes and make recordings available to members through the Creative Studio.

Recordings may contain the instructor, teaching content, children’s names or other information visible or audible during the class.

Parents and guardians are responsible for ensuring that their child’s participation is consistent with the recording and participation settings communicated by CCC.

Parents should encourage children not to disclose personal information such as:

• Home address
• Phone number
• Passwords
• School details
• Financial information
• Other sensitive personal information

during LIVE classes or community interactions.

7. Creative Community

CCC may provide community features where members can share artwork, comments or creative experiences.

Parents and guardians are responsible for supervising their child’s use of community features.

CCC may remove content that we reasonably believe:

• Is inappropriate for children
• Contains personal or sensitive information
• Is abusive, threatening or discriminatory
• Violates another person’s rights
• Infringes intellectual property rights
• Is unrelated to the community
• Creates a safety or privacy concern

CCC may restrict or suspend community access where necessary to protect members or maintain a safe environment.

8. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

• Keep the website functioning
• Remember preferences
• Understand website usage
• Improve website performance
• Measure marketing effectiveness
• Support security

Some cookies may be placed by third-party service providers.

Where required by applicable law, we will request appropriate consent before using non-essential cookies or similar technologies.

9. Third-Party Service Providers

CCC may use third-party providers to operate parts of our Services, including providers for:

• Payment processing
• Website hosting
• Membership management
• Video conferencing
• Video hosting
• Email communication
• Customer support
• Analytics
• Security
• Marketing

These providers may process personal information on our behalf or as independent controllers, depending on their role and applicable law.

We expect relevant service providers to maintain appropriate security and confidentiality measures.

10. International Data Transfers

CCC is a global online service and may use service providers located in countries other than the country in which you live.

As a result, personal information may be transferred, stored or processed internationally.

Where required by applicable law, we will use appropriate safeguards for international transfers of personal information.

11. Data Security

We take reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no online system can be guaranteed to be completely secure.

Parents and members should also take reasonable steps to protect account credentials and should not share passwords with unauthorised persons.

12. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

• Provide the Services
• Maintain membership records
• Resolve disputes
• Maintain financial and transaction records
• Meet legal and regulatory obligations
• Protect our legal rights
• Prevent fraud or misuse

When personal information is no longer reasonably required, we may delete, anonymise or securely dispose of it, subject to applicable legal requirements.

13. Your Privacy Rights

Depending on where you live and the law applicable to you, you may have rights including:

• Requesting access to personal information
• Requesting correction of inaccurate information
• Requesting deletion of personal information
• Withdrawing consent where processing is based on consent
• Requesting restriction or cessation of certain processing
• Objecting to certain processing
• Requesting information about how personal information is used
• Exercising parental rights relating to a child’s information

To exercise a privacy right, please contact:

Email: teamcreativeconnect@gmail.com

We may need to verify the identity and authority of the person making the request, particularly where the request concerns a child’s information.

14. Parental Requests Concerning Children

A parent or legal guardian may contact us to:

• Ask what personal information we hold about their child
• Request correction of their child’s information
• Request deletion where applicable
• Withdraw consent where applicable
• Raise concerns about their child’s participation or information

We may take reasonable steps to verify that the requester is the child’s parent or legal guardian before releasing or changing information.

15. Marketing Communications

We may send parents information about:

• CCC classes
• Memberships
• Workshops
• New creative experiences
• Events
• Special offers
• Important service updates

Marketing communications will be handled in accordance with applicable law.

You may unsubscribe from marketing emails by using the unsubscribe option in the communication or by contacting us.

16. Third-Party Links

Our website may contain links to third-party websites or services.

CCC is not responsible for the privacy practices, security or content of third-party websites.

We recommend reviewing the privacy policies of third-party services before providing personal information.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our Services, technology, legal requirements or business practices.

The updated version will be posted on this website with a revised “Last Updated” date.

18. Contact Us

For questions, concerns or requests relating to privacy: